First Care is open!
The safety of our patients and team is our primary goal. To meet our commitment to our patients’ safety, we have implemented the following First Care Centre Procedures:
Each patient must successfully complete a screening questionnaire before entry into the clinic. You will also be screened once entering the office. We will utilize a tracking registry to log the entry of every person into the clinic, in case the need for tracing arises.
To eliminate crowding, patients are asked to wait in their vehicle or outside the clinic until their appointment time. We have numerous social distancing markers to direct patients where to safely stand. In addition, our Patient Experience Managers are safely distanced behind plexi-glass shields.
DISINFECTION & SANITIZATION:
We have implemented high frequency cleaning protocols with AHS approved cleaning products. Frequency is above standard and all procedures will be logged and tracked.
All clinicians and staff will be wearing masks at all times while in the clinic. We are asking that patients arrive wearing their own homemade or medical mask. If patients arrive without a mask, we will provide them with one to wear.
There are multiple hand sanitizing stations throughout the clinic. We are asking patients to sanitize upon entry and before exit, before and after checking out, along with throughout the appointment as needed. Gloves are available upon request.
Due to the knowledge that bathrooms are a high transmission area, all of our bathrooms are closed, except for emergencies. We kindly ask that you use your own bathroom prior to arriving for your appointment.
Unless a patient requires a caregiver or is a guardian to a child under the age of 18 years old, we ask that patients attend their appointments alone.
If you cannot find the appointment you are looking for, please call or email the office so that we can accommodate your schedule. Please note some services are not available to book online. Please contact the office to book an appointment with us.